- TheCR RT @thomasknoll OH: “Another name for angry users is passionate users.” #ocu2009 [love that]
- OCReport Great question – How to you mobilize your brand advocates without causing a backlash from them? #ocu2009
- kitode when I was at skoll world forum, many tweeters, no one knew each other. best way to solve that problem? #ocu2009
- thomasknoll OH: “Another name for angry users is passionate users.” #ocu2009
- ImpactInteract #ocu2009 – Yahoo folks common issue – Dealing with Angry Members
- stuartgh Reading about #ocu2009 at @wthashtag http://wthashtag.com/ocu2009
- DebbieDembecki Metrics and ROI us still top on the interest list. The more things change the more they stay same #ocu2009
- OCReport An attendee has an excellent question about how companies build out their expert networks internally #ocu2009
- davepeck @christineptran you give them other options.. #ocu2009 and explain why you shut it down
- socialedge At the online community unconference – if you have questions about your social entrepreneurship online community DM @socialedge #ocu2009
- robinbertelsen Only one person mentioned monitization need for their community. Surprised he’s the only one. #ocu2009
- christineptran Yahoo rep wants to know how to manage community when you shut down popular site (Yahoo 360) and leave angry users! #ocu2009
- OCReport Awesome topic – what to do when you shut down a site/community and how to deal with the angry people? #ocu2009