Google: chaos by design

Great article on chaos in business as practiced by Google, thanks to Ben Toth’s notebook blog for spotting that. It’s not so far from the story of how VISA was set up, as I wrote previously in a posting on the social use of complexity. What would be more interesting (for me) would be to read about a really_small_business, which can’t afford to blow a million bucks+ in it’s learning curve, successfully using chaos/edge of chaos/etc. Let’s face it, order takes the pressure off?