Read through the City University literature on shift handover applications, and then by luck came across a social software company which already produces blog software for shift handover! Nice coincidence. I know this is an unusual way to investigate product viability but I’ll just follow it a little further I guess:

“OPERATIONS LOG Operations teams often work on a continuous basis or on a project or issue over time. To be efficient and minimize waste, information must be transferred and issues must not be overlooked. Traction provides a way to log status, raise alarms, and tighten communication across stakeholders or shifts. Shift team members and managers can receive a summary email detailing the last 8 or 24 hour period (as desired) when they start their day. It is simple to raise, prioritize, or track issues, dive into detail on activities and make comments to report progress against any issue or objective.”