Well it’s been two weeks, three visits, one formal complaint, a missed visit, two set top boxes, and numerous phone calls before NTL in simply trying to fix our NTL channel problem with unequal volume over different channels has finally concluded – they need to get the special tech team to sort it. Then of course I checked (cause no one told me if they’d finished the job) and it didn’t work. So after speaking to Tina at faults dept on Monday nights I have yet another engineer booked for Saturday. Is there no end to this?!