The future is orange

Demos report (funded by Orange) published today 29 October argues that social networking sites could help companies beat the recession (report pdf).

I liked this extract from the report: “Consultancy firm McKinsey has studied the importance of social or employee networks for businesses. They found in their research that ‘the formal structures of companies… don’t explain how most of their real day-to-day work gets done’.

“They go on to argue that to capture that value, these network relationships need to be formalised in ways that do not interrupt the looseness from which their value emerges.” (Bryan, Matson and Weiss, ‘Harnessing the power of informal employee networks’)

Reminds me of a post I wrote back in July on ‘How to survive a recession social network style’ quoting the example of BMW’s comms strategy from the early 1990s recession.

It’s not rocket science

I pride myself on working *with* people, rather than doing things *for* them; it is the essence of user-led web 2.0 strategy & practice, no?  (My twitter today)

For example see Gartner report on social networks and public policy which underlines the importance of this for buidling communities online: “Di Maio warned that if the public sector tries to retain excessive control of these networks they want to exploit, it might turn people away, and said government must “recognise that spontaneity is needed for success”.

So to reiterate as a business design principle a community is best built *with* its users, rather than *for* them. It’s not rocket science.