Thought piece from Stephen Marrin and Johathan D. Clemente on using the American Medical Association as a model for embedding professionalism in the US intelligence service/s makes for interesting reading. Liked the phrase from the 9/11 Commission that the quality of people is more important than the quality of ‘wiring diagrams’ (reminded me of a similar point which came up from the Challenger Disaster investigation). Plus the importance of capturing knowledge within intelligence organisations.
Trust online issues
BBC commentator Bill Thompson (who also popped up at the Nov 2005 usability awards and the recent New Statesman New Media Awards so he’s a busy boy) picking through recent issues connected with trust online.