Hooking up with someone who recently worked for IBM I asked how the internal IBM innovation jam went (‘WORLD JAM’). Apparently the drive for innovation meant there was more than one collaborative jam discussion, with the US leading Europe. That sounds like wasteful overlap, but bearing in mind IBM’s expertise in complexity maybe smarter than it first appears? In the overlap of such collaborations is perhaps intentional to in a self-organised kinda way to suggest where the answers lay?
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Halfords!
Love the new Halfords TV adverts, so funny when you know what their customer service is really like!