Category Archives: Complexity

Global Services: Moving to a Level Playing Field

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After eating three Sainsbury PLC flapjacks I went to the launch of a book titled ‘Global Services: Moving to a Level Playing Field’ written by Mark Kobayashi-Hillary and Dr Richard Sykes last night, including such luminaries as Sir Howard Davies, Director of the LSE, where the event was held. 



Pic of empty chair at LSE post-launch party

I was expecting a pretty dry presentation but was pleasantly surprised to see the author’s connecting up with the Web 2.0 trend in IT. I was also interested to hear from Arun Aggarwal from Tata Consultancy Services which has 190 offices worldwide describe one of his main issues, apart from the quality of skilled labour in India, as how to connect up all the various offices. A role for Enterprise 2.0 I thought? Then again how many organizations do you know which have a strategy to mine ‘tacit knowledge’ for example, even on paper?

PS: One audience member from the trade union Amicus got up and mentioned that the UK’s largest union was about to launch (1 May), with the merger with the TGWU. Wonder how unions are responding to globalisation?

E I E I O

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Strange thing happened on the way to the multiplex..so I get up this morning and check out my local Newham Showcase site and it says the Goddard film Alphaville is playing. When I get to the place the guy on the desk says no way. And I laugh ’cause it seemed pretty ‘leftfield’ for them. But it’s still on the site. Anyhow saw ‘Fracture’ instead which had some fun lines in it..

For example the line about the posh lawyers all having middle names taken from their mother’s maiden names, and who played squash. Actually my middle name is my father’s mother’s maiden name so that makes me uber posh. And I don’t squash (anymore) I gym baby. In fact last time I was down the gym some kid in the park started singing ‘Old MacDonald Had A Farm’ at me, which was unusual (E I E I O).

Alphaville, une