Learning from Menezes case

Just read brief BBC report on surveillance in Menezes case. I note it says the surveillance officer failed to note the reason why Menezes jumped off a bus and back on again. One to add to ‘red teaming training’?

“Ivor, an undercover officer who held Mr Menezes as he was shot in the head, told the court how he had earlier seen the Brazilian get off a bus in Brixton town centre – and then very quickly rejoin it.

“Mr Menezes had got off the bus and began walking towards the Brixton Underground Station – but after 20 metres turned back when he saw the station was temporarily closed.

“Ivor had been on the same bus watching the target – but did not rejoin it out of fear of compromising the surveillance.

“However, he reported Mr Menezes’s movements on his radio, but had not seen the Tube station was closed.”

E-commerce observation

Funny, I went to buy a bed from John Lewis on Oxford Street and they said it would take 6 to 8 weeks. Online 2 weeks. Why not order from the same system? Funny I had a camera from Argos which wouldn’t work so I took it back to the store for fixing. It’s still there after two months, so I emailed online customter services. They said it was the store’s problem, not there’s. Don;t get me wrong I understand why they have separate systems, I just in an idealistic way think that’s ‘wrong’.

Looking more deeply you can see what I’m getting at, it’s a bit like the old the systems problem I had with one online travel agent, who had one bookign system using the phone and another for online (back in 2000 this example).