Google’s 2010 social search patent

Go straight to the patent: US20110106895

This approach is very different from the earlier search
model of using authority as a measure of trust. In a
document-based world (such as the early days of
the Internet when only web pages existed), trust was
measured by how credible a document was. The
credibility was measured by how many citations (links)
a web page received. This is why link building is such
an important aspect of SEO. Web pages need links to
improve their credibility or “trust” in the eyes of the search
engines. This, in turn, improves their rankings.

But, as the patent states, in a social environment, you
don’t measure trust by authority; instead, you measure it
by intimacy. For example, if a family member recommends
a good restaurant, you’re more likely to believe them than
an anonymous reviewer online. That’s because you know
your family member, and because of that relationship/
closeness, you have trust.

Social search represents considerable opportunity for
search engines because they want to deliver more
personalized search results. But in order to do so, they
need to understand who you know and how well you
know them. Tapping into your online social signals allows
them to do just that.

Here’s a reminder of what Google said about social search in 2011:

Driving SEO revenue from user generated content

It’s great to come across a slide-share on the valuable topic of generating SEO revenue from your user generated content, as that’s certainly a topic I worked on at Shopping.com post-Google Panda to try and raise our ranking. What has used to be called social media optimization (SMO) has now migrated to the more specific term ‘social SEO’ in an era when reviews and guides are increasingly core to e-commerce success, and when getting full SEO value from them post-Panda can make a measurable dollar difference.

A top 40 comparison HD TV product guide enabled for SEO purposes on Shopping.com UK

There my approach was to research four or five keywords, based on a combination of share of voice (SOV) and keyword competition, using Google Adwords tool as the now defunct Google Wonder Wheel tool. I then employed Gemma and Tim at The Copywriting People to write guide text for a trial 40 comparison product guides using those chosen keywords, taking the choice of products from our most popular products for the month of May. What I have heard since then (thanks to this webinar with the founder of Trackur, from Hubspot: 23:00 mins) as a tactic to improve backlinks from top blogs is to use a social tracking tool based on keywords you are focusing on, and spotting when top bloggers are writing on a relevant subject. Then reaching out to them to see if they’d review your product, or leave a comment on that blog piece with a link back to your content without making the content too ‘spammy’. You can try this out with Alterian’s free SM2 tool for example.

To measure the effect I recorded the ranking of the products on Shopping.com UK and DealTime UK at the outset. Then with the aim of returning 6 weeks later to record the results.

For comparison check out the slideshare in question below from PowerReviews, which details how to self-assess your own ugc value for SEO – based on the estimate that 60% of US e-commerce sites which carry reviews don’t get full SEO value from them.

It may also worth checking out the Smart SEO tool launch by Bazaarvoice earlier this year. Clearly there’s a real demand for such a product/service in the marketplace, the trick as always is to match a method which fits your budget and delivers to your ‘social commerce‘ objectives.